My portfolio expands across device, service, and software design. I specialize in understanding business goals, empathizing with stakeholders, and creating exceptional functional designs in any complex context.
Please take a look at a few of my projects:
Hospital Operations Design - Lurie Children's Hospital
Problem: New hospital system was designed and built. For each service department, we had to understand the existing operations, design operations for the new hospital, and provide operating manuals with adjusted staffing counts.
My Role:User Research, Information Architecture, Process Mapping
Worked with: Senior Consultants, Hospital Admins, Physicians, and Hospital Leadership